Welcome to Your Trézor® Hardware Wallet
Welcome to the official startup guide for your Trézor® hardware wallet. As a pioneer in the realm of cryptocurrency security, Trézor® provides the most secure way to store, manage, and protect your digital assets offline. This guide is designed to assist you step-by-step through the initial setup and configuration process, ensuring your wallet is secure and ready for use.
Whether you are new to cryptocurrency or an experienced user upgrading your security setup, this guide covers everything from unboxing your device, connecting it, creating and safeguarding your recovery seed, to managing your assets with confidence.
Unboxing Your Trézor® Device
Authenticity and Security
Before you begin, it’s crucial to verify that your Trézor® device is authentic and untampered. Your device will arrive in a sealed box bearing the official Trézor® holographic seal and branding. Inspect the package carefully for any signs of tampering or damage.
Always purchase Trézor® devices from official vendors or the Trézor® website to avoid counterfeit products that may compromise your security.
Included in the Package
Inside the box, you will find the following:
- Your Trézor® hardware wallet device
- A USB cable for connection
- A recovery seed card for writing down your backup phrase
- A quick start manual
Keep all these components safe as you proceed with the setup.
Connecting Your Trézor® Device
Step 1: Plug in Your Device
Connect your Trézor® device to your computer or compatible smartphone using the supplied USB cable. Upon connection, the device screen will illuminate, prompting you to visit https://trezor.io/start.
Step 2: Install Trézor Bridge
To allow your computer to communicate with the Trézor® device, install the Trézor Bridge software available on the start page. Trézor Bridge is essential for secure data transfer between your hardware wallet and your computer.
Follow the installation instructions specific to your operating system, and restart your browser once installed.
Step 3: Open the Trézor® Setup Interface
Return to https://trezor.io/start, and the website will detect your connected device, guiding you through the initial configuration process.
Initializing Your Trézor® Wallet
Firmware Update
To ensure optimal security and functionality, your Trézor® device may prompt you to update its firmware. Firmware updates are cryptographically signed and validated, guaranteeing the integrity and security of your device.
Always accept and apply firmware updates when prompted. Avoid using devices with outdated firmware, as they may lack critical security enhancements.
Creating a New Wallet
If this is your first time using a Trézor®, select the option to create a new wallet. During this process, your device will generate a 24-word recovery seed phrase. This seed phrase is the key to your wallet and all its assets.
Write down the recovery seed words carefully on the provided recovery card. Ensure the words are spelled correctly and recorded in the exact order displayed. Store this card securely, offline, and never share it digitally or with anyone.
Recovering an Existing Wallet
If you are upgrading or replacing an existing wallet, choose the “Recover wallet” option. You will be prompted to enter your existing recovery seed phrase. This restores your wallet and access to your assets securely on your new device.
Setting Up Security Features
Configuring Your PIN
To protect your device from unauthorized access, set up a PIN code. This PIN must be entered on the device itself, preventing malware or keyloggers on your computer from stealing it.
Choose a strong PIN that balances memorability with complexity. Avoid simple sequences or common numbers.
Enabling Passphrase Protection
For advanced security, Trézor® allows you to add a passphrase — an additional word or phrase that acts as a “25th word” to your recovery seed. This passphrase creates a hidden wallet, adding another layer of protection.
Note that losing your passphrase means losing access to any wallet protected by it. Use this feature only if you are confident in securely managing your passphrase.
Backup and Recovery Best Practices
Your recovery seed is the ultimate backup. Store it in a secure, offline location, ideally in a waterproof and fireproof safe. Avoid storing it on electronic devices or cloud services.
Consider creating multiple copies stored in different secure locations for redundancy.
Managing Your Cryptocurrency with Trézor® Suite
Introduction to Trézor® Suite
Trézor® Suite is the official companion software for managing your wallet. Available for desktop and web, it provides an intuitive interface for sending, receiving, and exchanging cryptocurrencies securely.
Download or access Trézor® Suite at https://suite.trezor.io.
Sending Cryptocurrency
To send funds, connect and unlock your Trézor® device using your PIN. Enter the recipient’s address and the amount in Trézor® Suite. Review all transaction details on your device’s screen carefully before confirming.
Confirming transactions on the hardware device ensures your private keys never leave the device, maintaining your security.
Receiving Cryptocurrency
To receive funds, generate a receive address from your wallet in Trézor® Suite. Share this address with the sender. The device safeguards your keys so you can transact securely without exposing private information.
Exchanging Assets
Trézor® Suite supports asset exchanges through integrated third-party services. This allows you to swap supported cryptocurrencies within the trusted interface without exposing your keys.
Maintaining Your Device
Regular Firmware and Software Updates
To keep your wallet secure, regularly update your Trézor® device’s firmware and the Trézor® Suite software. Updates include security patches, new features, and improved performance.
You will receive notifications when updates are available within the Suite software.
Device Care and Storage
Handle your Trézor® device carefully to avoid physical damage. When not in use, store it in a safe, dry place away from extreme temperatures and moisture.
Factory Reset
If you ever need to reset your device — for example, before selling or giving it away — perform a factory reset from the settings menu. This erases all data, including the PIN and wallet configurations.
Ensure you have your recovery seed safely backed up before resetting.
Troubleshooting and Support
Common Issues
- Device Not Detected: Confirm Trézor Bridge is installed and running. Try different USB cables or ports.
- Firmware Update Failures: Restart your device and computer, then retry the update process.
- Forgotten PIN: After several failed attempts, the device wipes itself. Restore access using your recovery seed phrase.
- Lost Recovery Seed: Recovery without the seed is impossible. Always back it up securely.
Getting Help
For further assistance, visit the official Trézor® Support Center or community forums.
Only rely on official sources and avoid third-party tools to keep your assets safe.
Why Choose Trézor®?
Trézor® is the trusted leader in hardware wallets, offering unparalleled security through open-source software, transparent development, and robust physical device security.
Millions of users worldwide trust Trézor® for securing their cryptocurrency holdings thanks to:
- Industry-leading security standards
- Support for hundreds of cryptocurrencies
- Regular software and firmware updates
- User-friendly interfaces for beginners and experts alike
- Active community and professional support